{"id":3478,"date":"2017-08-24T10:08:09","date_gmt":"2017-08-24T10:08:09","guid":{"rendered":"http:\/\/destine-broker.ro\/en\/?page_id=3478"},"modified":"2025-06-24T19:42:46","modified_gmt":"2025-06-24T16:42:46","slug":"auto-damages","status":"publish","type":"page","link":"https:\/\/destine-broker.ro\/en\/auto-damages\/","title":{"rendered":"Damages"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=&#8221;daunerow1&#8243; css=&#8221;.vc_custom_1588948079084{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text]<strong>DESTINE BROKER Insurance-Reinsurance<\/strong> in collaboration with <strong>Damages. Expert<\/strong> offers you an innovative service in case of car damage.<\/p>\n<p>RCA and CASCO policyholders have at their disposal a car damage assistance service, through a smartphone application, recently launched by Daune.Expert.[\/vc_column_text][vc_single_image image=&#8221;5638&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;romburi-verzi&#8221; css=&#8221;.vc_custom_1588947920689{margin-top: 20px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text el_class=&#8221;asig-just&#8221;]The service aims to:<\/p>\n<p>reducing the stress of the client who has a car event:<br \/>\ncompleting the necessary steps for approving and investigating the damage file<br \/>\nancillary services for the client that does not fall within the area of \u200b\u200bcompensation for MTPL policies (for example &#8211; towing the car of the guilty driver, from the scene of the accident)<br \/>\ncomplete and secure information from the place of the car event for the insurer, in real time, including \u2018early warning\u2019 in case of damages.<\/p>\n<p>All information is provided in electronic format and available to insurers through web services or access to the damage.expert portal, \u2018claims-assessment\u2019 (damage mediation &#8211; n.r.) in the relationship damaged-insurer-car service.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;daunerow1&#8243; css=&#8221;.vc_custom_1588942119720{margin-top: 20px !important;margin-bottom: 70px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;5638&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;romburi-verzi&#8221; css=&#8221;.vc_custom_1588947901395{margin-top: 20px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text el_class=&#8221;asig-just&#8221;]<strong>DESTINE BROKER Insurance-Reinsurance<\/strong> in collaboration with <strong>Daune.Expert<\/strong> offers you an innovative service in case of auto damages.<\/p>\n<p><a href=\"https:\/\/destine-broker.ro\/en\/insurances\/rca-insurance\/\">RCA<\/a> and CASCO policyholders have at their disposal a car damage assistance service, through a smartphone application, recently launched by Daune.Expert. The service aims to:<\/p>\n<ul>\n<li>reducing the stress of the client who has a car event:<\/li>\n<li>completing the necessary steps for approving and investigating the damage file<\/li>\n<li>ancillary services for the client that does not fall within the area of \u200b\u200bcompensation for MTPL policies (for example &#8211; towing the car of the guilty driver, from the scene of the accident)<\/li>\n<li>complete and secure information from the place of the car event for the insurer, in real time, including \u2018early warning\u2019 in case of damages.<\/li>\n<\/ul>\n<p>All information is provided in electronic format and available to insurers through web services or access to the <a href=\"https:\/\/daune.expert\/\">Daune.Expert<\/a> portal, \u2018claims-assessment\u2019 (damage mediation &#8211; n.r.) in the relationship damaged-insurer-car service.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2>Download the app from <span style=\"color: #fe911c;\">GooglePlay<\/span><\/h2>\n<p>[\/vc_column_text][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1588947773170{margin-bottom: 20px !important;}&#8221;][vc_column_text el_class=&#8221;asig-just&#8221;]According to the representatives of Daune.Expert, if the customer has a smartphone it is important to use the mobile application because it takes photos from the place of the car event with the cars involved, the place of the accident, road markings, documents of the drivers involved, date and time, information related to possible witnesses, and all this will lead to the elimination of any ambiguities, doubts about how the car accident happened, thus leading to the urgency of the investigation of the damage file and the elimination of reconstructions.<\/p>\n<p>The service will be sold through brokerage platforms. The issued document certifies the validity and coverage of the service and contains the necessary instructions.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;5094&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/play.google.com\/store\/apps\/details?id=ro.cloud.expertdaune&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1588942302502{margin-top: 70px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h2>Video presentation of the <span style=\"color: #fe911c;\">mobile app<\/span> for car damages<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;daunevidrow&#8221; css=&#8221;.vc_custom_1588945957799{margin-top: 30px !important;margin-bottom: 70px !important;background-color: #36447a !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<div style=\"width: 1120px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-3478-1\" width=\"1120\" height=\"630\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"http:\/\/destine-broker.ro\/wp-content\/uploads\/2017\/08\/DAUNE.expert-PREZENTARE.mp4?_=1\" \/><a href=\"http:\/\/destine-broker.ro\/wp-content\/uploads\/2017\/08\/DAUNE.expert-PREZENTARE.mp4\">http:\/\/destine-broker.ro\/wp-content\/uploads\/2017\/08\/DAUNE.expert-PREZENTARE.mp4<\/a><\/video><\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1658403585740{margin-bottom: 20px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1588942035846{margin-bottom: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h3 style=\"text-align: left;\">The list of services Daune.Expert offers includes<\/h3>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7869&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487726617{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Assistance in opening the damage file through the mobile application<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7876&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487743503{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Specialized telephone assistance in case of damage (call center)<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7878&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487754887{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Assistance in opening the damage file through the call center<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1658486639850{margin-top: 10px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7884&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487770349{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Free towing of the vehicle, both for the guilty driver and for the damaged driver (if the car is no longer mobile)<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7886&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487786705{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Mandating the company\u2019s representative to represent the injured party to the insurer<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7888&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487801378{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Scheduling for damage assesment to the insurer<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1658486861117{margin-top: 10px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7890&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487819007{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">The possibility to receive a car in exchange depending on the extent of the repair<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7892&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487834307{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Representing of both the damaged driver and the guilty one in front of the insurer<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7894&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487958864{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Assistance to the beneficiary of the compensation in the phases of drawing up the repair estimates<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1658486867268{margin-top: 10px !important;margin-bottom: 20px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7896&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487971651{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Choosing the appropriate technical repair solutions and choosing the appropriate service unit<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7898&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487981915{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Monitoring the repair of the car in service and constant reporting of the repair stage (text and photo information)<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7900&#8243; img_size=&#8221;130&#215;130&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1658487992098{margin-top: -20px !important;margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Assistance to the compensation beneficiary in retrieving the car from the service<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;daunerow1&#8243; css=&#8221;.vc_custom_1588948079084{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text]DESTINE BROKER Insurance-Reinsurance in collaboration with Damages. Expert offers you an innovative service in case of car damage. RCA and CASCO policyholders have at their disposal a car damage assistance service, through a smartphone application, recently launched by Daune.Expert.[\/vc_column_text][vc_single_image image=&#8221;5638&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;romburi-verzi&#8221; css=&#8221;.vc_custom_1588947920689{margin-top:<\/p>\n","protected":false},"author":32,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3478","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Auto Damages - Damages.Expert application | DESTINE BROKER<\/title>\n<meta name=\"description\" content=\"Auto Damages - RCA and CASCO insureds have a claims assistance service available to them via a smartphone app.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/destine-broker.ro\/en\/auto-damages\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Auto Damages - 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